Coinbase wallet is being used by a lot of individuals for fulfilling their crypto storage needs, after all, it is a free and trustworthy crypto wallet option. When you are done with purchasing your crypto assets from any platform, the next step that you need to take is to find good and safe storage for them. So, in that context, a lot of us choose to go ahead with the wallet service offered by Coinbase. This wallet is available in the form of a Coinbase Wallet Extension which can be downloaded and added to a Chrome web browser.
But, at times, this wallet might give you a tough time especially when you need to use it on an urgent basis. So, today, we are going to take a look at the troubleshooting ways that can help us overcome this issue at the earliest.
So, if you are also not able to work your way with the Coinbase wallet extension, then you can follow the instructions as explained below.
Reasons why the Coinbase wallet extension not working
Before we dive into learning the troubleshooting steps involved in resolving this issue, it is important that we take a look at the factors that are responsible for the problem. This would eventually help us understand what steps we need to take in a particular situation:
- Outdated version of the extension
- An outdated Chrome web browser
- Problem with internet connectivity on your device
- Server-related issues or wallet website is under maintenance
With that understood, let us now take a step forward and learn how to eliminate such issues at the earliest.
Ways to resolve the problem
By performing some basic troubleshooting measures, you'll be able to get rid of the issue without doing much. So, check out the methods explained below without further ado:
- Update the wallet extension
Coinbase keeps on releasing necessary updates for its offerings so that users can use the latest wallet features. In case you fail to install this update, you'll end up facing issues. So, to resolve the Coinbase wallet extension not working issue, install the latest version of the extension from the official wallet website or the Chrome web store
- Update the web browser
In case, the above-given solution does not help you out, then you can look for the available browser updates and install them at the earliest.
- Check if their servers are down
At times, due to website maintenance or any other glitch, the wallet extension servers might be down. So, in that case, wait for them to recover or try to use the Coinbase wallet mobile app instead
I hope you liked our post on how you can overcome some minor issues with your Coinbase wallet extension, especially when it fails to work. In addition to the factors given above, there could be some more unknown reasons why you are unable to use the Coinbase wallet extension. In that case, get in touch with the support team.